Dedicated hospitality, a message away
Share your travel plans, craft a bespoke stay, or simply ask a question. Our guest relations team is on hand 24/7 to orchestrate every detail.
Share your stay dates, group size, or questions and our concierge team will respond shortly.
We’re available in your preferred channels to help orchestrate each stay detail.
Front Desk & Reservations
Speak with our on-site team for reservations, arrivals, and concierge requests.
+254 799 997 935
Guest Relations
Personalised stay planning, itinerary design, and extended stay services.
info@alfanestsuites.com
Corporate & Partnership
Collaborations, corporate bookings, and media enquiries.
info@alfanestsuites.com
Visit Alfanest Suites
Eastleigh 1st Avenue, Opposite Yare Towers
Nairobi, Kenya
Guest services hours
Concierge & front desk support
24 hours / 7 days
Quick answers
What time is check-in and check-out?
Check-in begins at 2:00 PM and check-out is at 11:00 AM. If you need an early arrival or late departure, let us know—our team will gladly assist.
Do you offer long-stay or monthly packages?
Absolutely. We offer tailored packages for extended stays, corporate relocation, and project teams. Share your dates and requirements and we’ll craft a bespoke quote.
Is airport transfer available?
Yes. Airport pickups and drop-offs can be arranged around the clock. Include your flight details in your booking notes or contact our concierge to schedule.
Prefer a guided walkthrough? Schedule a video call with our guest relations specialists.
How it works
- • Share your travel purpose, stay dates, and party size.
- • We curate residence suggestions, services, and add-ons tailored to you.
- • Receive a personalised proposal with exclusive perks within 24 hours.
Concierge desk directions
We’re situated off Eastleigh 1st Avenue, opposite Yare Towers. Complimentary parking is available for arriving guests—simply mention your booking on arrival.